June 9, 2023
Over the past few weeks, our hardworking IT team and outside consultants have made amazing progress restoring our campus systems. However, it’s important to note that significant programming issues remain; the IT team and consultants are still working out solutions to these.
To date, we are not aware of any reports of identity fraud or improper use of any information as a direct result of this incident. However, it’s crucial to note that a significant amount of data still needs to be reviewed by our cybersecurity consultants before it’s possible to determine what personal information may have been compromised. To the extent we learn that specific personal information has been compromised, we will notify those individuals directly.
We are monitoring this process carefully.
As always, we highly recommend you stay vigilant regarding personal passwords and usernames—especially if they are connected to a PUC system.
Thank you again for your patience and support as we work to restore all our campus systems.
May 3, 2023
Several weeks ago, Pacific Union College experienced what we now know was a targeted ransomware attack. Federal authorities were contacted, and other cybersecurity teams were recruited to work with our IT department.
They have been diligently working around the clock to mitigate the situation and also to restore and protect our systems for the future. We want to reassure you that we do not have evidence that personal information has been compromised.
We know that many of you have questions regarding services not working, websites being inaccessible and financial awards not yet sent. These have all been greatly affected by the ransomware attack.
These cyberattacks on higher education institutions have unfortunately increased in recent years. We sincerely apologize for the inconvenience and delay this has caused. We fully expect that our systems will be operating normally within the next few weeks. In the meantime, please know our faculty and staff are committed to helping you navigate all your academic and financial processes.
April 7, 2023
We are experiencing additional complications related to the ongoing cybersecurity issue, which has recently affected some of our internal networks, phone systems, and web services. The IT team is working hard to restore all systems. Again, we apologize for the inconvenience and difficulties this may cause you.
We want to keep you informed and updated regarding this matter.
Currently, only PUC Guest Wi-Fi internet access is available. Regular internet access will likely be restored early next week.
Classes will continue to be held for students. Canvas has normal accessibility through the guest wireless network. Everything related to the cloud and Microsoft continues to work, including email, Live Safe, Presences, Maxient, SchoolDude, Barnes & Noble, Concourse, Handshake, and IM Leagues.
Phone lines on campus are not functioning right now. At this time, we don’t have an estimate of when they will be restored. PUC’s general information line, 800-862-7080, is being rerouted to appropriate staff and an answering service.
Students who need to make payments can do so by cash or check in the office during regular business hours. If you wish to make a payment online, please visit puc.edu/payment
Thank you for your patience as we work to resolve these issues. Update notifications will be sent to you as new information becomes available.
March 6, 2023
Due to early morning slippery road conditions, Pacific Union College main campus will have a modified late in-person start today, Monday, March 6th.
On-campus classes will not start until 10:00 a.m. today.
Virtual classes are encouraged prior to 10:00 am.
Students, please check with your instructors if you have a class starting before 10:00 a.m. to determine if they will be virtual or canceled.
Non-essential campus operations will not start until 10:00 a.m.
Cafeteria services will remain on their normal schedule.
Nursing students who have begun their clinicals already will remain on their normal schedule.
HME businesses remain on their normal schedule.
March 3, 2023
PUC Forest is fully open again.
February 26, 2023
All Pacific Union College campus services and classes will be back to normal operations and schedules beginning Monday, February 27th.
All roads are open and safe.
Thank you for modifying your schedules over the past few days.
February 24, 2023
Show Altered Weekend at PUC
A huge thank you to the Pacific Union College campus family and Angwin community for coming together and working as a unified group to deal with today's snow-related issues.
As we go into the weekend we have several announcements to bring to your attention:
- Worships tonight will be held in individual residence halls at 8pm. Newton and Grainger will be sharing vespers in Newton Hall.
- Campus Church will be operating tomorrow with some limitations. Children's Sabbath schools will be canceled. Adult Sabbath schools will be decided on a class-by-class basis. There is a possibility that the building will be cold, so please dress accordingly, and also please dress casually.
- The fireside room will continue to be open for community support.
- Both remaining productions of Jericho Road will be canceled. There will be no showing tonight or Saturday night. An announcement will be made mid next week with a newly scheduled performance date. If you are unable to attend the future announced event you will have an opportunity to request a ticket refund.
- Do not forget that throughout the evening tonight, and for the next few evenings, sidewalks and roads will become very icy and dangerous. Please avoid all unnecessary travel especially during the evening hours.
- Food service will continue to be open during regular hours with limited service
- The PUC Board meeting is still scheduled for this coming Monday, with a zoom option is being offered
Please continue to use extraordinary caution and remain safe. And thank you again to our entire community for the cooperation and hard work.
College Market & Ace Hardware Open
Although opening late, the College Market and Ace Hardware are now open and will be open today for regular hours until 3:30. Vehicle access and parking may be difficult. Please continue to use great caution as you move around on campus.
Jericho Road Musical Canceled
Due to snow related issues Jericho Road the musical will be canceled this evening. A determination regarding tomorrow night's performance will be announced later today or Saturday morning.