We've made some positive changes for your safety, including:

• Removing tables and chairs to prevent people from congregating in the dining areas
• Adding floor decals to take the guessing out of social distancing
• Enforcing handwashing and station disinfecting protocols every 30 minutes
• Eliminating any self-serving station...let us take care of it for you!
• Adding more sneeze guards to keep you (and us) safe
• Taking temperatures of our staff at the beginning of each shift
• Making sure all of our associates are wearing face coverings
• Switching over to disposable plates, bowls, and individually wrapped utensils
• Offering utensils to each guest individually
• Placing hand-sanitizer dispensers throughout the café
• Going cashless to limit contact between you and our cashiers
• Individually packaging additional grab & go items such as desserts, whole fruit, baked goods, etc.
• Offering individual portions of condiments

As you'd expect, we're implementing some serious sanitation and service measures to ensure you can dine with us as safely and comfortably as possible. We'll go into those in more detail later.

While COVID-19 safety is a key priority, it is not our only one. We still believe that food has an important role to play in individual wellness and in building culture and community here at PUC. Our chefs will still be cooking from scratch, using fresh local and seasonal ingredients that meet our sustainability standards. (We were thrilled when the Humane Society of the United States ranked Bon Appétit the #1 food service company, the only one with an A+ grade, in their recent Food Industry Scorecard!)

In addition, you will continue to find abundant plant-forward, vegetarian, and vegan options as well as ones that are made without gluten-containing ingredients every day. If you have a food allergy or other dietary restriction, please reach out to Allen Plouffe GM for Bon Appetit and we will work with Student Life, our registered dietitian, and you to make sure you can enjoy plenty of delicious food, safely, with us. Email me at Allen.plouffe@cafebonappetit.com.

So basically, how is dining going to work?

We are designing the Dining Commons to allow for social distancing. Our café and the Grind will now feature a one way in and one way out flow. You will enter on the main entrance go through the sliding doors and directly to the station where you will either pick up your mobile order, purchase grab and go or have a quick custom made dish served quickly and safely. You will then go directly to the cashier where you can now check out touchless. Floor and café signage will make the process easy and effortlessly.

We are setting up the stations in the cafés for speed, with many popular items prepackaged and ready to eat. We are adding the addition of hot grab and go items in both the Dining Commons and the Grind during meal periods. With luck our mobile ordering app will be available for the first day of classes allowing for further customizations and speed.

What's the deal with masks and seating?

We'll be wearing masks while serving you. PUC is requiring students to wear masks in lines and while walking around in the café. We will also have some directional wayfinding to reduce crowding. Currently due to Napa County health regulations regarding restaurant service all meals will be placed in to go containers and inside dining is closed. You may take your meal back to your dormitory room or enjoy your favorite spot outside on campus. We will continue to monitor Napa County regulations and hope to have indoor dining available to students soon. These regulations also apply to The Grind.

What's happening with the self-serve salad bar, condiment station, soda station, etc?

We're happy to serve you! All self-service items are being reconfigured to be served by our staff.

• Salad bars: At PUC our salad bar is currently closed. We will be providing grab and go salad options for our students. Please feel free to let us know if you have a favorite salad you would like to see made.
• Condiments: Ketchup, mustard, hot sauce, soy sauce etc are moving behind their stations, ready to be given to you in packets or a small cup.
• Silverware: Reusable silverware for dining in or plastic to-go silverware will be provided with each meal.
• Beverages: Our fountains beverage station will be closed for the time being. However the Grind will still be open for custom drinks. Sorry, no outside containers will be allowed in the Grind. We may also have attendants at bottled beverage coolers during peak periods to reduce touching of door handles.

Can I still get Made Without Gluten-Containing Ingredients meals? Where have the packaged gluten-free items gone?

MWGCI and gluten-free items will be available in the café, by request from behind the appropriate station. For example, the deli and grill will have GF breads and pizza crust is available in a GF version. We will also offer MWGCI entrée's at every meal period. Please ask the cook on that station for this option.

I am vegan, where do I look for items?

We will have vegan options available throughout the café, always incorporating these into our regular menus for all stations.

So … what's going to be available where and when?

View all our café's current hours of operation and menus at: puc.cafebonappetit.com

• At the Dining Commons you will find:
  • Premade entrée salads and daily soup selections served by staff
  • Your usual favorites plus specials from the Deli, Wellness bowls, taqueria and pizza on a rotating menu
  • Bottled beverages and assorted retail items
  • The expansion of available hot grab and go items
  • Desserts, pastries, and fruit will be available wrapped for safety and ready to go in our former salad bar area
  • Mobile app ordering and pick up station once implemented to increase speed, convenience and social distancing
• At the Grind:
  • Addition of hot grab and go items during meal periods
  • Your regular coffee and other beverages made to order
  • All of your prepackaged convenience and personal items still available for purchase
  • Mobile app ordering and pick up station once implemented to increase speed, convenience and social distancing
  • Pop ups just like before served in a socially responsible manner
  • The addition this year of a frozen yogurt machine courtesy of your Student Senate!

What other COVID-19 safety measures are Bon Appétit dining staff taking?

• All dining employees will wear masks and gloves at all times.
• All staff are going through COVID-19-specific training designed by sanitation experts and updated regularly as new issues emerge. Topics covered include proper disinfection, the use of personal protective equipment (PPE), physical distancing protocols, and more, and are integrated with food safety and sanitation protocols.
  • Team members wear "I'm Trained" buttons to let you know they're up to date on all safety measures.
  • A café supervisor will be designated for each meal period to maintain physical distancing by guests and to ensure staff follow cleaning/disinfection protocols and schedules.
  • Daily café safety inspection by management to make sure that all proper safety procedures in regards to COVID are being followed.
  • Separate workspaces for food preparation will allow for required safe physical distancing (6-ft rule) between colleagues.
• Amped-up cleaning and sanitation schedules with clearly detailed procedures that meet or exceed all local guidelines and national best practices. This includes frequent disinfection of high-touch surfaces, including wiping down tables and seats between guests, disinfecting all highly touched areas such as door handles every 20 minutes during peak traffic times and 30 minutes on lower.
• Pre-shift wellness screenings for employees in alignment with local regulations, which include nocontact temperature scans and daily interview questions.
• Decision tree and step-by-step action plan for unit managers who have employees who are sick or who may have had contact with someone diagnosed with COVID-19. (Bon Appétit offers paid sick leave to all employees.)

I have a question you didn't answer! Who can I ask?

• Contact me, General Manager Allen Plouffe, allen.plouffe@cafebonappetit.com, 707-291-5210.
• Use the form on our dining website, puc.cafebonappetit.com