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Campus Services

Student Health Plan

Health care is an important and often contentious issue. Recognizing that, Pacific Union College wants to be proactive regarding the health care needs of every student that attends. In response to increasing health care costs, PUC has determined that providing our own insurance plan for all students is both smart and economical.

The plan is designed to ensure that no student is without essential medical coverage, and that all student requiring medical services can get back to their studies and on with their lives as quickly as possible.

Student are strongly encouraged to familiarize themselves with our student health plan (PIA) limitations. To be able to utilize the plan you MUST access the campus clinic first. We often can provide the care you need saving you significantly compared to accessing care on your own. All off campus services not authorized by the clinic will become the financial responsibility of the individual. Please refer to the Student Health Plan for details or contact the plan administrator PIA at (800) 468-4343.

Emergency Services

An emergency is “a situation that poses an IMMEDIATE RISK to life, health, property, or environment. that requires urgent intervention to prevent a worsening of the situation and has a high probability of escalating to cause IMMEDIATE DANGER to life, health, property, or environment”.

List of common emergencies:

  • Severe eye injury
  • Victim not breathing
  • Near drowning
  • Coughing blood/Vomiting blood
  • Wheezing with facial swelling
  • Unconscious /unusually confused
  • Poisoning/drug overdose
  • Chest pain lasting longer than 3 minutes
  • First time seizure/multiple seizures/seizure lasting longer than 5 minutes
  • Uncontrolled bleeding even after 10” of holding pressure
  • Fracture of bone with deformity and/or bone exposure
  • Sudden or persistent pain

It is strongly recommended that students contact the health services department BEFORE accessing off- campus care at (707) 965-6339 during business hours OR (707) 965-6789 after hours.
For payment assistance with the student health plans, students are required to return to the PUC Health Services Clinic within 24 hours from the date of receiving emergency medical care services and/or being discharged from a hospital emergency room or facility. If care accessed over a weekend, students are required to return the following Monday.

The Student Health Plan pays 80% of eligible expenses after the plan year deductible ($250.00) has been met and the $100.00 copay per emergency room visit fee has been met. The $100.00 emergency room copay will be waived only if the participant is directed by the PUC Health Services clinic to obtain emergency services.

Coverage and benefits for emergency services are subject to review for medical necessity and appropriateness.

 Ambulance (ground only), urgent care, and emergency room physician charges are also subject to review and are paid at 80% after plan deductible and copay has been met as listed above.

The student health plan is a secondary payer to the student’s own primary insurance plan. In the event that the primary denies payment the health plan automatically assumes primary status.


Helpful Links

Recent changes to what we offer include

  • Medical staff available by phone 24/7
  • Medical providers on site 5 days/week
  • Discounted rates for outside provider specialists
  • Free counseling services
  • Preventative health care