PUC operates on a PRE-PAID system. Before you can make a call using your PSC Code(Personal Security Code), (obtained at ITSS), you will need to make a trip to the Financial Administration Bldg., and at the Cashier's Window, (to the right, after entering the front door) request to deposit funds on your telephone account. (minimum of $1.00) After you deplete the funds from your account, your PSC Code will be un-usable until you deposit additional funds onto your account.
|On-Campus Dialing: Pick up receiver and dial a 4-digit extension.||XXXX|
|Local Off-Campus Dialing:||9-XXX-XXXX-PSC|
|Long Distance Dialing:||9-Area Code-XXX-XXXX-PSC|
|800 # Dialing:||9-1-8XX-XXX-XXXX-PSC|
After you have received your PSC Code and deposited money on your phone account: Pick up receiver and dial 9 + number At the 3 short "beeps", enter your PSC code Your call will go through as dialed and your account will be debited at the time of disconnect.
|FIRE, EMERGENCY & AMBULANCE||911, 9-911 or 7111|
|ON CAMPUS CALLS||Dial 4-digit number listed on PUC Directory|
|COURTESY PHONES||On Campus Calls Only|
|LOCAL OFF CAMPUS CALLS|
(Angwin, Deer Park, St. Helena, Calistoga, Yountville)
|9 + number + PSC Code|
|707 AREA CODE CALLS||9 + number + PSC Code|
|LONG DISTANCE DIRECT DIALING||9 + area code + number + PSC Code|
|CALLING CARD CALLS|
|If your 800 # is not listed or does not work, please contact Telecommunications, at ext. 7000, and report what 800 # is not working.|
|AT&T: 9 + 1 + 800 + 2255 + 288|
|MCI: 9 + 800 + 888 + 8000|
|SPRINT: 9 + 800 + 277 + 7468|
|Direct Dialing||9 + 011 + country code + city code + telephone number + (wait 10-15 seconds for tones) + PSC Code|
|Operator Assisted (Calling card, collect, person to person)||24 + 00|
|TOLL FREE CALLS (800 NUMBERS)||9 + 1 + 800 + number + PSC Code|
|UNBLOCKED 800 NUMBERS||9 + 800 + number|
|UNBLOCKED 888 NUMBERS||9 + 888 + number|
|LOCAL DIRECTORY ASSISTANCE (Toll Charge Applies)||9 + 707 + 555 + 1212 + PSC Code|
|LONG DISTANCE DIRECTORY ASSISTANCE (Toll Charge Applies)||9 + area code + 555 + 1212 + PSC Code|
|CURRENT TOLL RATES|
|Rates Nationwide:||.10 cents|
|RATES FOR LOCAL CALLS|
|Daytime||3.33 cents for the first minute|
|1.05 cents for each additional minute|
|Evening||2.33 cents for the first minute|
|.73 cents for each additional minute|
|Night and Weekends||1.33 cents for the first minute|
|.42 cents for each additional minute|
The rates for local toll calls can be found on page A20 of the Napa Valley Phone Book. If you need International Rates, please see our International Rates Schedule.
State and federal laws prohibit anyone from making obscene or harassing calls. The penalty is imprisonment or a fine. If you ever receive such calls:
It is the policy of PUC that NO ONE is to participate in ANY promotion that would involve the disclosure of any of the PUC telephone numbers. PLEASE DO NOT give out your dorm room number, or ANY PUC telephone number to ANY telemarketer, sales promoter, and/or anyone that will use the telephone number(s) for billing purposes. Such situations will result in disciplinary action.
NOTE: To ensure your privacy, it is strongly recommended that you NOT give out your PSC Code to ANYBODY! A prudent policy is to treat you PSC code as you would your credit card number.
The use of the telephone to deliver malicious, obscene, and/or life threatening telephone calls, is not only inappropriate, but also illegal, and WILL prompt PUC to involve the local law enforcement agencies, to bring such individuals under direct prosecution to the fullest extent of the law.
Still Need Help? – Call ITSS @ Ext. 7000
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