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Parent FAQ

 
ACADEMIC
My daughter earned exceptional grades in high school. Why is she struggling now in college?
What are the biggest adjustments during the first year?
Where can students go for assistance with classes?
My son or daughter is not doing well in a class and doesn't know what to do.
Why do parents not receive a copy of mid-term and final grades?
What services are available for career planning?
How can parents assist their student in the career development process?
Does PUC offer a program for studying abroad?
What does PUC offer for students with learning disabilities?

STUDENT LIFE
Is the meal plan required if my son or daughter lives on campus?
What should she/he bring for the residence hall room?
How long are the beds in the residence halls?
Can students stay in the residence halls over quarter breaks?
What if my son or daughter experiences roommate problems?
How can my son or daughter get involved in campus activities?
What type of services does Health Services provide?
What do students do when they get sick?
What if my son or daughter needs emergency care?
Does PUC recommend that my son or daughter receive the meningitis vaccine?
Where can my son or daughter receive the meningitis vaccine?
Should my son or daughter have a local physician while attending PUC?
Is there a fee for students to be seen in Health Services?
What is there to do off campus?

SPIRITUAL
Why choose a Christian college?
What help is available if my son or daughter has spiritual needs or concerns?

GENERAL
What about computers and Internet connections on campus?
How does my son or daughter find out about jobs on campus?
How can students call home?
What are the dates for vacations?
What is the mailing address for students?
How can parents obtain more information?
What about financial aid?

ACADEMIC

My daughter earned exceptional grades in high school. Why is she struggling now in college?
College is very different than high school! Even students who have done exceptionally well in high school will find college work challenging. Students spend less time in class than they did in high school and more time in preparation. College professors demand much more than high school teachers, and the course material is covered at a faster pace. Good note-taking and study habits are the essential skills that make adjusting to classes easier.

What are the biggest adjustments during the first year?
Learning to discipline oneself and manage time are critical adjustments that must be made. College classes may meet only every other day, or once a week, but the workload does not diminish. “Free” time may create a false sense of security, but after midterm exams it may become clear that more time should have been spent studying. It is suggested that the student spend two hours of studying for every one hour in class. However, study time does need to be balanced with study breaks. Another adjustment students may have to make is to seek help if academic difficulty is encountered.

Your job is to reassure your student that success in college is an attainable goal for those who apply themselves.

Where can students go for assistance with their classes?
The Teaching and Learning Center is dedicated to helping PUC students develop their abilities for a successful college experience. The center is located just north of the Dining Commons on the small road leading to the science complex.


The TLC is open for your personal tutoring needs, advising for those students with undeclared majors, and additional requests for academic support. Computer assisted learning resources are also available for math, reading, and a variety of other subjects. Please phone the TLC at (707) 965-7688 or e-mail at TLC@puc.edu.

My son or daughter is not doing well in a class and doesn't know what to do.
First of all, it is essential that you meet in person and privately with your professor immediately. Arrange for a meeting in the professor's office. At this time, you can review what is giving you difficulty. Discuss your note taking and test preparation methods. Inquire about tutoring possibilities. Determine if it is possible for you to succeed in the class or if you should consider dropping the class. If you plan to stay in the class, be sure that you attend all of the class sessions. If you decide to drop the class, be aware of the published deadline for receiving a grade of "W". To drop a class, complete the proper paperwork in the Record's office. It is important to be aware of the last date to drop a class and still receive a "W".

Why do parents not receive a copy of mid-term and final grades?
In maintaining student records, the College complies with the Family Educational Rights and Privacy Act (FERPA) of 1974, which prohibits the College from releasing any information (including grades) about a student without the student's written permission. The Your Right to Privacy form [PDF] is available for your student to sign granting you access to their grades. The law provides, however, that the College may disclose certain information without requiring the student’s consent.

What services are available for career planning?
PUC’s Career and Counseling Center invites students to discuss career options, self-assessment, values, skills, interests, goals and job-seeking strategies with a career counselor. See Career Exploration for more information.

How can parents assist their student in the career development process?
Encourage your son or daughter to visit the Career and Counseling Center as early as freshman year to learn about the many services and programs we offer. We want to empower students with the skills, experience, and knowledge needed to make informed decisions about their career planning. This is best accomplished with an early start! We also encourage you to visit the rest of our parent web site to learn about additional ways you may assist your student.

Does PUC offer a program for studying abroad?
PUC is a member of Adventist Colleges Abroad (ACA), a consortium of colleges and universities operated by the Board of Higher Education of the North American Division of the Seventh-day Adventist Church. This consortium affords opportunity to qualified students for international study while completing the requirements of their programs at their home campus. The program allows students to immerse themselves in the culture and life of the host country and become conversant in the language; to mature socially, spiritually, and intellectually; and to develop sensitivity to cultural differences and a sense of responsibility for and mission to other peoples of the world. Campuses are in Argentina, Austria, Brazil, Germany, Greece, France, Italy, Russia, or Spain.

What does PUC offer for students with learning disabilities?
PUC’s Teaching and Learning Center offers students with diagnosed learning disabilities access to accommodations and support that will improve their college experience. Students with learning disabilities may be seen by counselors who help determine the appropriate resources needed. See Learning and Psychological Disability Services for more information.

STUDENT LIFE

Is the meal plan required if my son or daughter lives on campus?
The Dining Commons is operated on the cafeteria plan. Each student in the residence hall taking a minimum of 6 units is charged a non-refundable minimum board of $775 / quarter. Note this is not a maximum amount. Any amount that is spent over the minimum board for the quarter is billed to a student’s account at the end of the quarter. Students are encouraged to spend approximately $70 / week in order to maintain a steady employment of their minimum board.

What should she/he bring for the residence hall room?
The residence halls will be open for you to move in beginning Thursday, September 20. Hopefully, new students will have already filled out a Residence Hall Information Card and sent in the $150 room reservation fee to Enrollment Services.

When planning what to bring from home, keep in mind the following items: mattress cover, desk lamp, linens for a bed, wastebasket, telephone, earphones, iron, airtight food storage containers, room décor to reflect a Christian atmosphere, and cleaning supplies. Optional items to bring: coffee maker, rice cooker, blender, microwave, hot pot with enclosed heating elements, micro refrigerator, and computer. See The Ultimate To Bring List [PDF].
If you have any questions, contact the women’s residence hall at (707) 965-6313 or the men’s residence hall at (707) 965-6487.

How long are the beds in the residence halls?
The beds in the residence halls are standard size twin beds.

Can students stay in the residence halls over quarter breaks?
Winning Hall (for women) and Newton Hall (for men) are the only residence halls open during quarter breaks. Only those students who must stay on campus for work or dean-approved reasons will be allowed to stay.

What if my son or daughter experiences roommate problems?
The enjoyment of life in the residence hall will depend on the responsibility roommates take and the thoughtful consideration demonstrated for each other. At times, conflict may arise. If issues cannot be resolved between roommates, the residence hall staff is available to assist in conflict resolution.

How can my son or daughter get involved in campus activities?
PUC has Clubs and Organizations, the Student Association, Intramurals, and Campus Ministries service opportunities to participate in. These are excellent ways to meet people while getting involved in something significant.

What type of services does Health Services provide?
Click Health Services for additional information.

What should my son or daughter do if they get sick?
We recommend being assessed as soon as possible. Early intervention and the correct course of treatment are essential to get them back to classes as soon as possible. The student is responsible for contacting their instructors when they miss classes.

What if my son or daughter needs emergency care?
In the event that the illness/injury needs emergency care, your student will be transported to the ER by ambulance. Students are required to carry their own primary insurance plan. After the student has been treated and stabilized, PUC will assess if the incident meets payment requirements. (Please refer to the exclusion list at Health Services.) PUC funds are to be used as a secondary payer after the primary plan has been billed. Our capped amount per incident is $2,000.

Should my son or daughter receive the meningitis vaccine?
It is strongly recommended that they receive the vaccine if they are an incoming freshman living in the dorms. It is not currently federally mandated but many private and public institutions do require it. At this time PUC does not require the vaccine.

Where can we receive the meningitis vaccine?
Any MD office or urgent care center should have this available.

Should my son or daughter have a local physician while attending PUC?
In most circumstances the college age population can be treated through the Health Services department. Health Services has a physician available by appointment through his own office at a reduced rate. (These appointments must be made through the Health Services department to receive the discount.) Health Services has mid-level care provided by a physician assistant. If the physician or the physician assistant deem it necessary to refer to a specialist, the primary insurance will again be billed and PUC will assist as a secondary payer up to the capped amount of $150 per incident.

Is there a fee for students to be seen in Health Services?
In most cases there will be no fee for services provided. You may see billing for minor procedures performed or prescription medications used. In these cases the student's account will be billed. If the student accesses outside medical services without prior authorization the fee for services will be paid in full by the student without any financial assistance from PUC.

What is there to do off campus?
There’s plenty to do whether it’s hiking and biking or sightseeing and shopping, just get outside and experience the beautiful Napa Valley, Bay Area and Gold Rush Country! Some ideas of how to plan your time here can be found in Entertainment Off the Hill.

SPIRITUAL

Why choose a Christian college?
Objective facts should be the same wherever you go to school. What makes all the difference in the world however is the perspective those facts are viewed from. At PUC we explore the sciences, humanities, the arts, and religion from a Christian faith base. We don't sidestep the difficult issues and each student is urged to carve out their own understanding, but the context in which we educate is Christian. This learning environment can only take place at a Christian college.

What help is available if my son or daughter has spiritual needs or concerns?
The spiritual resources of PUC are rich and plentiful. From the resident assistants in the dorms to college administrators - there are students and adults who really care about the spiritual life of your son or daughter. Energy, creativity and much prayer go into providing opportunities for students to experience Christ both in and out of the classroom. Small groups, worships, clubs, church, service and outreach opportunities abound. All your student needs is an open heart.

GENERAL

What about computers and Internet connections on campus?
Wireless networking is available to all common areas of the campus; the cafeteria, residence hall lobbies, some of the classrooms, and the library. This wireless networking allows students and faculty access to the Internet from any computer that has wireless network capabilities. The residence hall rooms still utilize the wired network, which gives greater bandwidth capacity.

PUC recommends that any student considering purchasing a new computer for the school year, purchase a notebook that has both wireless and a standard 10/100 network adapter built in. This allows access to the network at increased speed from a dorm room and also utilizes the wireless network while in the classrooms or common areas. For suggestions on purchasing a computer and other ITSS related information, see PUC Information Technology Student Information. If you have any questions, please contact the ITSS (707) 965-7000.

Students also have access to computers at several locations on campus. The library, business administration, computer science, math, chemistry, and psychology and social work departments have PC’s available. The library has a few Macintosh computers available.

How do students find out about jobs on campus?
Students seeking work on or off campus can check out Student Employment for current job openings. Students must obtain a Student Employment Authorization form from the Student Employment office before starting on-campus employment.

How can students call home?
Each residence hall room is equipped with a single phone jack. Students need to provide their own phones. Students are responsible for setting up their own long distance account with the college, available on a pre-paid basis (similar to a calling card). On-campus calls can be made without a long-distance service. Detailed information is available at Information Technology, ext. 7000. Cellular phone users take note: Verizon is the only cell service that works in Angwin!

What are the dates for vacations?
The dates for school sessions and vacations can be found on the Academic Calendar.

What is the mailing address for students?
All incoming mail and packages are received by PUC’s Mail Services and must be addressed as follows:

Your Name
Room # (for dorms only)
Dorm / Department
Pacific Union College
One Angwin Avenue
Angwin CA 94508

How can parents obtain more information?
All parents of new students are encouraged to attend a parent seminar on Thursday evening, September 20. A parent information booth will be in front of the Financial Administration building. PUC’s annual Parents’ Weekend is on October 19-21.

What about financial aid?
Worried about financing your student’s PUC education? Find out more about Financial Aid.

 

 

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