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All PUC ID Cards are issued and managed by Student Financial Services. This includes
cards issued for Student, Interdepartmental, Faculty, Staff, Commercial and HME Staff.
The Dining Commons also has ID cards available for use. These cards are used for
Students, Campus Guest, Campmeetings and other customers.
Using ID cards has several benefits:
- Security: If you lose your ID card you may report your ID card lost and your
funds will be protected. For further information regarding this and other lost card
issues look below.
- Speed: Moving through the cafeteria line is much faster than using cash. Cash
transactions require the customer and/or the cashier to make change. Checks require
time to write and or sign. We do not accept third party checks or credit/debit bank
cards. ID cards only require a quick swipe through the reader.
- Track Charges: Each customer has the ability to see the current balance on their
account after each swipe of the card. Please note that all accounts are declining
balance. This means that accounts that are open ended start at zero and work their
way down. Therefore the balance always shows as negative. A balance of -$100.00 means
that you have spent $100.00. Whereas cards that have a limited balance start at the
limit and work their way to 0. A balance of $100.00 means you have $100.00 remaining.
In addition to seeing your running balance you may request a print out of your account
history from the Dining Commons.
- Student Benefit: Students are not required to pay tax. By obtaining an ID card,
a customer that is a student can be verified and therefore issued a card that is
tax free.
- Faculty, Staff, HME Benefit: By using your card you will receive a 5% discount
on any purchase you make at the Dining Commons.
Reporting Lost Cards
Cards issued by Student Finance may be reported lost at either the Dining Commons
or Student Finance. Cards issued by the Dining Commons can only be reported to the
Dining Commons. The number for Student Finance is (707) 965 - 7200. They are generally
open from 9:00 a.m. to 4:00 p.m. The number for the Dining Commons is (707) 965 -
6618. Office hours are generally from 8:00 a.m. to 5:00 p.m. Outside the office hours
you may see a head cashier who has the ability to deactivate cards. However, they
do not have the ability to reactivate cards. Your funds will be protected as soon as
you speak directly with someone at either office. If you leave a message your funds
are unprotected until someone actually picks up your message.
Temporary Cards
Temporary cards are available at the Dining Commons. These cards have a one time
use and have a processing fee of $5.00. These cards are available only for the
purchase of a meal.
Obtaining A New ID Card
Replacement cards can be obtained only from the office they were issued. ID cards
issued through Student Finance will have a fee of $12.00 for replacement. The fee
only applies when a brand new plastic ID card is made.
ID Card Ownership
ID cards are the property of Pacific Union College. Cards are to be returned when
the user of the ID card leaves the college. Dining Commons ID cards are to be returned
to the Dining Commons whenever the user is done with the card. These cards are reused.
The Lost Card Code
Although an ID card may have the same account number, there is a second code, known as
the lost card code. This makes each card unique. When a replacement card is made after
an ID card has been lost, it will have a new Lost Card Code. For this reason, a lost
card that is found can not be used. Only one ID card per ID number can be valid. The
only exception to this is for Faculty/Staff ID cards. A spouse can hold a second card
that is identical to the primary holder. Because of this, whenever a new card is made
for either the primary or the spouse, the second card must be updated or it will show
as lost. Cards that show as lost at the register, will be taken and updated. They can
be picked up either at Student Finance or the Dining Commons.
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